In line with the Government's recent announcement, unfortunately, we have temporarily stopped viewing for the public at our auction site.
From Friday 23rd October 2020 our auctions continue to be Live Online Only with telephone bidding and a spotter service available to all customers.
The safety and well-being of our employees and customers is of high importance and following the latest government guidelines and information from Public Health Wales we have decided that all our live auctions will now be online only. Members of the public will no longer be able to attend the physical auction whilst these restrictions remain in place but anyone can register to bid online. We believe that this change is the best decision as a temporary measure as the health, safety and well-being of our employees, customers and clients remains our top priority.
All Customers Please Note: Due to the ongoing Covid-19 pandemic and current Welsh Government Guidelines, if you are a key worker, you can collect with prior permission. Please contact the office to arrange a date & time for collection. All other purcashers cannot collect until Monday 9th November 2020.
Online bidding fees are waived (FREE) for all online and telephone bidders and there are No Parking / Storage Charges until further notice. (Auction indemnity fees still apply).
Customers will be required to pay via bank transfer with all documents and invoices signed for online to limit customer to staff interaction. Read more about our Covid-19 Coronavirus Policy here. We cannot take payments over the telephone or in person.
Many thanks for your understanding at this time and we hope to see you online soon.
The Admin Team @ MMA
Our decision to stop public viewing also means that there are restrictions on customers coming on site to make payments or collect vehicles. We have put a procedure in place where there will be a controlled collection point for vehicle collection. We can still offer a delivery service but there are limitations on time and collection procedures, please contact the office for more information.
We have tried to make the process as efficient as possible and thank you for your understanding.
Our staff will continue to provide their top quality customer service to all customers and we would like to take this opportunity to thank our amazing staff who have gone above and beyond and our customers for supporting us in this really difficult time.
We are doing everything in our power to ensure we’re creating a safe and healthy environment for everyone who are in contact with us.
The health and safety of our guests and staff is paramount and we continue to carry out enhanced cleaning regimes with anti-septic and anti-viral cleaning products across the auction.
At this stage, no member of our staff have any confirmed symptoms of COVID-19, has been in contact with anyone who has contracted the virus or has recently returned from any effected areas abroad.
We continue taking particular measures to minimise any risk of contracting or spreading the virus. These measures are as follows:
In addition to the above precautions, our business will be running as usual online with live online only auctions every week. We will continue to do everything in our power to keep any disruptions to a minimum. If we are made aware of any staff members who have come in to contact with COVID-19 or have contracted it, we will follow all W.H.O and Public Health Wales guidelines at that time.
Please be re-assured that we are doing everything possible to minimise the risk of this pandemic to our staff, clients and suppliers during this difficult time.
We will keep our website and social media channels updated with the latest information and as always will act on the advice of the Government and Public Health Wales.
For the current government guidance, please visit https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
For further information, please refer and adhere to the advice given by your local health authority https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
If you would like to discuss any of the above with us, please get in touch.
The Sames Team @
Company Registration Name: Merthyr Tydfil Car Auction Ltd (T/A MMA) | The registered company address of Merthyr Motor Auctions is: Merthyr Motor Auctions, Red Barrel House, Pant Road, Dowlais, Merthyr Tydfil, South Wales, CF48 3SH | Company Place of Registration: United Kingdom Company Registration Number: 1438339 | Contact Telephone Number: +44 (0)1685 377818 | Contact Email Address: email@example.com